San José Public Library
Serve as an advisor to the Public Library leadership team, collaborating to help drive the organization's vision, strategy, and cultural development of the City’s Education and Digital Literacy framework.
I directly manage, coach, and develop unit team members to achieve desired results in quality and continuous improvement as it relates to expanded learning, pilot and prototyping, quality standards and assessments, KPIs, OKRs, and implementation.
I manage and support each team member toward achieving their program-specific goals using the agile and sprint methods for program and project management.
I imbed reflective practice within team management to better enable improved team structures, trust, and processes, establishing clear processes for internal relationships and external stakeholder engagement.
I cultivate and foster community partnerships and advocacy opportunities to ensure sustainability of SJPL’s Education and Digital Literacy development.